Standard Delivery Service

Standard Delivery Service (Hong Kong, SARof China)

Free shipping with every order over HK$500 (after discount).

If the net purchase amount is less than HK$500, the shipping feewill be charged by SF Express when the customer picks up the product/delivery(please refer to the official website of SF Express)

 

Standard Delivery Service (Macau, SAR ofChina)

Orders from the Macau Special require a shipping fee of HK$80.

 

Please note: during the promotionperiod, shipping costs will be different.


 

 

SHIPPING POLICY

We offer the following delivery services:

1.    FILORGA HK Hong Kong officialonline store only accepts Hong Kong (including Hong Kong Island, Kowloon, NewTerritories and Outlying Islands) and Macau and or SF Express stores. Overseasdelivery is not currently supported.

2.    Standard Delivery (Mon to Fri,Hong Kong only)

3.    For Hong Kong and Macau orders,you can choose "S.F Store /EF Locker" or "Home Delivery Servicein Residential and Industrial and Commercial Areas".

4.    P.O Box is not accepted asshipping address.

5.    Orders will be delivered to theaddress provided by customer when placing their order. An order can bedelivered to one address only. If customer requires sending orders to multipleaddresses, customer needs to place a separate order for each address

 

 

Shipping days and schedules

1.    The shipment will be ready andarrive at the shipping address in 5 - 7 business days upon confirmation ofpayment. This might vary depending on stock availability. Note: Sending toremote areas or outlying islands may take an additional 1-2 days, and in Macauan additional 2-3 days.

2.    Delivery time may vary due toregions of delivery, custom issues, logistic arrangements, weather and publicholiday (i.e. Christmas, New Year, Easter, 10.1 Golden Week, etc). Theforwarders have no control over and will not be responsible for any delay.

3.    Delivery time will be availablefrom Monday to Friday (9a.m.-5p.m.). Please note that orders submitted after 12noon will be processed the next day.

4.    Delivery time will be delayedin case of incorrect delivery info/contact information